The campaign via Danish ad agency Grandfather Grey highlights BK's very own customer service pledge.
Fried chicken King's efforts to troll compete with McDonald's have been continually creative in recent years, whether it's giving customers one-cent Whoppers when they're near a McDonald's or teasing its opponent over its association along with clowns. The latest energy, through Denmark, highlights buyer service by replying for you to McDonald's customer complaints upon the brand's Facebook page.
The effort, by using firm Uncle Grey, observed Cheese burger King write personalized replies to over a 1000 shoppers who had quit customer service-related comments about the McDonald's Twitter webpage over the course regarding last Thurs night night (Sept. 24). For each and every of them, the brand gave apart a voucher for a good flame-grilled Whooper, through a good link offered in a BK reply.
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is designed to identify the fact that Burger King Denmark now guarantees that anyone gets a solution within forty eight hours independent Facebook web site. It as well says the idea will answer any individual since far back in time period while Facebook allows.
“Customer program is a huge part of the whole guest experience and many of us have not also been doing a new good enough task inside taking care of all of our guest visitors on the internet. When dealing this specific we realized right now there are even additional hamburger fans out there that deserve the reply. Most of us did what we can to support out, hoping many flame grilled Whopper love may help make things better once more, ” says Daniel Schröder, Marketing Director, Cheese burger King Sweden and Denmark, within a statement.